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How this luxury hotel is balancing health and hands-on hospitality
During the coronavirus pandemic, the biggest question mark dangling over the ultra-luxury hotel sector was what the future luxe stay would look like. After a pandemic, would things go back to business as usual, or would guests still want to see more blatant signs of cleaning taking place? I’m happy to report the ultra-luxury experience today looks pretty similar to how it was in 2019. Housekeeping comes by twice a day. Staff members are (usually) incredibly helpful and hospitable. Rooms are often nicer now than they were, as many hotels used the pandemic to renovate and refresh. If anything, the biggest change is recognizing everyone might have a different way…